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In the Helium Id Dashboard, you have two main ways to review an individual verification session:
  1. Open the verification session on the Verifications page
  2. Go to the Events page and inspect the related event or webhook delivery record

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On the Verifications page

You can review the full details of any verification session from the main list.
  1. Log in to the Helium Id Dashboard
  2. Navigate to Verifications on the left navigation bar
  3. Find the relevant verification by searching for the vendor’s data, verification id, or using the available filters
  4. Click on the verification to open it
  5. Review the details, such as:
    • verification status
    • extracted document data
    • uploaded media
    • decision reason for failed sessions
    • environment and API key context

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Via Events page

If you open the Events page, you can inspect the exact payload Helium ID attempted to send to your servers.
  1. Open Events
  2. Select the relevant event from the list
  3. Review the event payload
  4. Switch to the Webhooks view if you want to inspect delivery attempts, retry behavior, or response failures
This view is especially useful when you want to confirm:
  • which webhook event was emitted
  • what JSON payload was sent
  • whether delivery succeeded or failed